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Latest Information

Read below for details of what you should do if you have a booking with us.

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As you are probably aware, we have had to temporarily suspend some of our services. Here are the details of what you should do if you have a booking with us.

Excursions and Activities - our excursion and activity programme is currently suspended until the middle of April. If you have a booking with us, please contact excursions@roundtowntravel.com or (0034) 606502459 to reschedule or receive a refund. If you have a booking with us for further into the future, please wait until nearer the time before contacting us.

Accommodation bookings - if you have an accommodation booking with us and you wish to make a change or need to cancel, please contact apartments@roundtowntravel.com or call us on (UK) 0121 288 0070 or Spain (0034) 966 811 123.

Airport transfers and flights - if you need to cancel or amend a booking, please contact flights@roundtowntravel.com or call us on (UK) 0121 288 0070 or Spain (0034) 966 811 123. If your airport transfer booking is for within 24 hours, please contact the transport company directly - their contact details are on your transfer voucher.

Due to movement restrictions our staff is working remotely and offering service by telephone and email. Our travel shops remain closed.

If you contact us by telephone and your call is answered by our voicemail, please leave a message. We promise to call you back as soon as we are available.

Thank you for your patience and understanding.

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